Everything about how Retrn works, what stays private, and when your stuff ships.
Nope. They scan the QR with any phone camera and a web page opens where they can message you. Zero downloads, zero account — that's the whole point.
Just a simple page to send you a message. They never see your name, number, or email. The chat stays anonymous on both sides unless you choose to share more.
Never. Messages route through Retrn anonymously. Your contact details stay hidden the entire time.
No GPS, no chips, no tracking. Retrn only notifies you when someone scans your tag and sends a message. It connects people — it doesn't follow your things around.
Yes — waterproof and scratch-resistant, built to survive water bottles, bags, and daily chaos. Keychains are sturdy acrylic or soft plush depending on the style.
The finder tech is identical across all of them — classic, anime, and plushie. You're just picking the look you'll actually want to carry. Same unique code underneath.
Three: small for earbuds and small gear, medium for bottles and laptops, large for bags and suitcases. Pick by what you're tagging.
The early-bird batch ships first, in the order pre-orders come in. You'll get an email with tracking the moment yours is on its way.
Absolutely — each tag is its own unique code registered to your account, so you can tag your keys, bottle, bag, and more, all managed in one place.
Once it arrives, scan your own tag, and it links to your account in seconds. From then on, any finder who scans it reaches you.
Can't find your answer? Drop us a line — we read every message.
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